BROOKLYN BAKING CO.'S

FAQ's

Here is a list of Frequently Asked Questions and Answers regarding Cake and Cupcake Ordering. 

What is the minimum amount of cupcakes I can order?

Twelve.  We bake regular sized cupcakes and mini cupcakes by the dozen.  You may choose one flavor for every twelve cupcakes.  If you want an assortment, please visit our bake shop for daily flavors (to include Vegan and Gluten Free options).  There are also cupcakes at Brooklyn Cafe, however there is a 4 cupcake limit in-store at the cafe and no limit at Brooklyn Baking Co. (unless we have sold out!). 

How far in advance can I order?

Depending on the size and "difficulty" of your order, most cupcakes and even cakes can be ordered the day before (epsecially before 1pm) unless we've reached maximum ordering capacity.  We do our best to be as flexible as possible!

Do you have Gluten Free and Vegan Options?

Yes, plenty of them! Most of our original recipes can be made Gluten Free, Vegan or Lactose Free. Dairy Free is even available for some flavors.

Is it Safe to order if I have a severe Peanut allergy?

We do not recommend ordering if your nut allergy could potentially be fatal.  Though we are very strict in keeping nuts seperate from other food products, all of our products are baked in a kitchen that handles peanuts, hazelnuts and pecans. 

Where do I pick up my order?

All orders are picked up from Brooklyn Baking Co. on Fredrikinkatu 25 Monday-Saturday 0900-1600.  If you have an order for Sunday, pick up is from Brooklyn Cafe at Fredrikinkatu 19

Do you have a Cancellation Policy?

We require a full 48 hours in advance for cancellations on most orders (especially larger orders and orders that require special decorations and/or require special inventory ordering).   Because we are a busy, but Boutique bake shop, advance planning and ordering is necessary to deliver you the best desserts!

How do I Pay for my order?

Private customers pay in store with cash or credit card. Corporate customers are sent invoices via email.  We do not currently have an online payment system, but have plans to implement one in 2018. 

Do you make Deliveries?

We use outside couriers for all of our deliveries.  We charge the exact amount these respective companies charge.   Personal customers can also order from the Wolt App from Brooklyn Baking Co. Our Cupcake topsellers and Assorted Boxes are available on Wolt Monday-Saturday.  Please check the Wolt App for delivery times. 

We always strive to improve our services and plan to expand our catering business in 2018 and have plans for a Brooklyn Baking Co. delivery van to compliment our online ordering.